Shipping policy

SHIPPING POLICY

Shipping Locations

We currently ship within the United States only.

Processing & Delivery Time

Please allow 7–10 business days from the date of your order for processing and delivery, excluding weekends and holidays.

Delivery times are estimates and are not guaranteed. Carrier delays, weather, and holidays may affect delivery. We will notify you of any significant delays.

Shipping Rates

Shipping charges are displayed at checkout before you complete your purchase.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. Please allow time for the carrier to update the tracking status.

Separate Shipments

Items in the same order may ship separately. You may receive multiple packages and tracking numbers.

Shipping Address

Please confirm your shipping address before placing your order. If you notice an error, contact customerservice@narcissistmindgames.com immediately. Address changes may not be possible once processing or shipping has begun.

Additional shipping costs may apply if an order must be resent because an incorrect or incomplete address was provided.

Delayed, Missing, or Damaged Packages

If your package is delayed, missing, marked delivered but not received, or arrives damaged, email customerservice@narcissistmindgames.com with your order number and relevant details. Include photos for damaged items. We will investigate and help arrange an appropriate resolution.

Shipping Delays Before Dispatch

If we cannot ship within the stated timeframe, we will notify you and provide the option to accept the revised shipping timeframe or cancel the unshipped order for a refund.

Contact Us

For shipping questions, email customerservice@narcissistmindgames.com.